Welcome to our Contact Page – your gateway to connecting with us! We appreciate your interest and are eager to assist you. Here’s how you can reach out:

Phone Line Notice: Our phone line may be bustling with activity at times, and while we strive to answer every call promptly, there might be instances when it gets a bit busy. Please bear with us as we work diligently to address all your queries. If you find the line occupied, fret not – our devoted team is on standby to tackle your inquiries through email.

Diligent Email Support: We understand the importance of quick responses, and that’s why our team is committed to managing email enquiries throughout the day. Feel free to drop us an email at orders@freshlyfermented.co.uk with your questions or concerns. Our email support is active, and we’ll get back to you at the earliest convenience.

Our Promise: We aim to respond to all communications received during the same working day. While we are a small team, rest assured that each member is dedicated to providing you with the best assistance possible. We appreciate your patience and understanding.

Fermentation Questions: If you have inquiries related to fermentation, please provide as much information as possible in your message. This will enable us to offer you the most accurate and helpful guidance. Your satisfaction is our priority, and we’re here to ensure you have a smooth and enjoyable experience with our products.

Thank you for choosing us! We look forward to hearing from you and assisting you on your fermentation journey.